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Mastering Leadership: Surfacing Hidden Rules to Resolve Workplace Conflict
In workplaces, what appears as 'miscommunication' often arises from hidden rules—unspoken assumptions that shape interactions. By surfacing these deeper influences through patient inquiry and active listening, leaders transform conflict into productive dialogue. When everyone shares the same map of understanding, collaboration thrives, genuinely flourishes, guiding teams towards trust, respect, and long-term, deeply meaningful, sustainable outcomes.
A Holiday Guide for Line Managers: Avoid the 3 Most Common Recruitment Mistakes
Recruitment mistakes can lead to costly hires. This holiday season, give yourself the gift of smarter hiring with the CFM model: Competence, Fit, and Motivation. Avoid the three common pitfalls—settling for sub-par candidates, failing to re-advertise, and mistaking competitors for ideal hires. Remember: hire for attitude, train for skills, and build better teams!
Shaping Modern Australian Workplaces: A Detailed Journey Through Industrial Relations (1974-2024) Part 2
Industrial relations isn't just about legislation—it's about navigating human relationships through change. From managing Drayton's 1997 restructure to building Yancoal's workforce and creating CleanCo's unified culture, the key has been balancing technical excellence with human understanding. After fifty years, the lesson is clear: trust, respect, and genuine dialogue remain fundamental.
The Great Shift: 50 Years of Australian Industrial Relations (1974-2024) Part 1
From filing cabinets and typewriters in 1974 to today's digital workplaces, Australian industrial relations has undergone a remarkable transformation. Through roles at Education Queensland, MIM Holdings, CIG Gases, and into the coal industry, I've witnessed the evolution from rigid centralised systems to flexible enterprise arrangements. Yet one truth remains: successful industrial relations is always about people.
Reflections from an HR Veteran: My Journey Through Five Decades of Change
From a fresh graduate with a calculator in 1974 to mentoring tomorrow's leaders today - what a journey through HR's evolution! We've moved from shuffling papers to shaping futures, from typewriters to AI, from adversarial battles to collaborative partnerships. But one thing hasn't changed: at its heart, HR has always been about people and their potential.
The Future Through Experience: Lessons from a Career in HR
Data tells us everything... except when it doesn't. From boardrooms in Oman to mines in Australia, I've learned that future success needs both high tech and high touch. Modern HR isn't about choosing between data and human connection - it's about mastering both. The sweet spot? That's where the magic happens.
Building an Airline Mid-Flight: My CleanCo Adventure
Try building a plane while flying it - that's what creating CleanCo's HR function felt like. Starting from scratch in a high-risk, heavily unionised environment, we needed everything from basic policies to complex union agreements, all while keeping the lights on. Sometimes the best way forward is to build while flying!
The Evolution of Mine Life: From Company Towns to FIFO
Watch Australian mining evolve: from 8-hour shifts in company towns to 12-hour FIFO rosters in modern camps. We transformed not just how people worked, but how they lived. From local pubs being community hubs to air-conditioned control rooms running digital operations - it's still about people making a living from the earth, just with better technology.
Turning Crisis into Collaboration: A Coal Mine’s Transformation
Two phones sat on my desk - one for lawyers, one for building an employment centre. With coal prices halved overnight and 220 jobs at stake, I asked the unions, "Which call should I make?" While other mines faced 16-week strikes, we chose collaboration over confrontation. Sometimes your biggest crisis becomes your proudest achievement.
Paper to Digital: My Days at the Copper Refinery
Picture this: 1981, walking into Copper Refineries, a subsidiary of then MIM Holdings - Australia's largest company - to find HR still running on foolscap ledger cards. As the only degree-qualified HR person, my job was dragging us into modern times. These days, you're not a rock star without Workday, but back then, suggesting computerised records was revolutionary stuff!
From Microfiche to Mayhem: My Early Days at the Public Service Board
From recommending microfiche systems for the State Library to analysing processes in the Homicide Squad - talk about a career curve! With Tom Tolhurst's mentorship and a Governor's Warrant in my hand as a Public Service Inspector, I learned about power and influence. My rapid rise even led to changing Queensland's Public Service Act. Not bad for someone who started out researching office machines for the library!
The Power of a Handshake: How One Evening Changed My Career
One evening at Perry Park changed everything. A chance meeting, a few handshakes, and suddenly my career took an unexpected turn. From a quick chat with Roly Livingstone to meeting Ted Love, then Leo Pitt and Ken Shea - three months later, I'd left Education for the Public Service Board. Sometimes the best career moves happen at a AHRI event.
From Rebel to Reformer: My First Days in HR
Imagine the irony: a former school rebel who'd been twice asked to leave for questioning authority, now working in the most hierarchical place imaginable - the Education Department's Personnel Section. No computers, just old wooden desks and endless paperwork. That building's now the Treasury Casino in Brisbane, which perfectly captures how far we've come in HR.
WorkChoices: The Law That Changed Australian Workplaces Forever
Picture Australia, 2005. John Howard's government had just won control of both houses, and everything we knew about workplace relations was about to change. WorkChoices wasn't just another law—it was a revolution that divided the nation. Some saw it as the dawn of workplace flexibility; others viewed it as an attack on workers' rights. Either way, Australian workplaces would never be the same.
The Future of HR: Where People Strategy Meets Digital Innovation
Remember when HR just meant paperwork and policies? Those days are gone. Today's HR is where human potential meets digital innovation, where AI helps us predict workforce needs while emotional intelligence drives real connections. We're not just managing people anymore—we're orchestrating the future of work, building workplaces that are smarter, kinder, and more dynamic.
From Hard Line to Fair Go: Understanding Australia’s Fair Work Act 2009
Remember 2009? As Australia shook off the GFC, something revolutionary happened in our workplaces. The Fair Work Act arrived, bringing a fresh approach to workplace relations. Gone were the complex rules of old, replaced by clear standards everyone could understand. It wasn't just new laws—it was a complete rethink of how Aussies work together.
The Workplace Relations Act 1996: How One Law Reshaped Australian Working Life
The Workplace Relations Act 1996 wasn't just another law—it was the catalyst that transformed Australian workplaces forever. Gone were the days of phone book-sized awards and rigid rules about tea breaks. Instead, we entered an era where employers and employees could have real conversations about how to work together. It changed not just what we did, but how we thought.
The Great Shift: How Australia Moved from Centralised Wage Fixing to Enterprise Bargaining
Imagine Australian workplaces where your pay was set by a distant tribunal, down to the last detail—even what you'd earn for working in the rain. Then came the 1990s revolution: enterprise bargaining. Suddenly, workplaces could negotiate their own deals, marking a profound shift from the old "one-size-fits-all" approach to a new era of flexibility.
The Sex Discrimination Act 1984: A Revolution That Transformed Australian Workplaces
Before the Sex Discrimination Act 1984, Australian workplaces were a different world. Women could be legally paid less than men, job ads boldly stated "males only," and pregnancy meant possible dismissal. Then, with one pioneering piece of legislation, everything changed. The Act didn't just alter workplace rules—it revolutionised how we think about equality, fairness, and opportunity.
Managing Complex Employee Relations Issues: A Strategic Approach
Managing complex employee relations issues demands a strategic approach combining clear processes, fair implementation, and thorough documentation. In today's evolving workplace, organisations must navigate challenges ranging from performance management to mental health concerns while maintaining compliance with Australia's industrial framework. Success requires early intervention, consistent processes, and comprehensive documentation.
The Role of Remuneration in Employee Retention: Beyond the Pay Cheque
In today's tight labour market, effective retention strategies require a sophisticated approach to total rewards that goes well beyond base salary. While competitive pay remains crucial, successful organisations recognise that modern retention demands a holistic approach combining meaningful benefits, clear career progression, and recognition programmes—all tailored to diverse workforce needs and expectations.
Leading Organisational Change in a Unionised Workforce: A Strategic Approach
Managing organisational change in unionised environments demands more than standard change management approaches—it requires deep understanding of industrial relations and stakeholder dynamics. Through strategic planning, early union engagement, and transparent communication, organisations can successfully implement change while maintaining workforce stability. Success comes from balancing innovation with tradition, compliance with progress.
Developing a Competitive Executive Remuneration Strategy: A Modern Approach
In today's dynamic business environment, executive compensation isn't just about competitive salaries—it's about creating a comprehensive package that drives performance, ensures retention, and aligns with organisational goals. Modern remuneration strategies must balance market competitiveness, performance alignment, risk management, and stakeholder expectations while adapting to emerging trends in corporate governance.
How to Navigate Complex Union Negotiations in High-Risk Industries
In high-risk industries, union negotiations demand more than just bargaining skills—they require a deep understanding of safety protocols, regulatory compliance, and operational continuity. When a mining company faces negotiations during a safety overhaul, or an oil refinery discusses new shift patterns while maintaining 24/7 operations, success depends on thorough preparation, trust-building, and effective implementation.
LEAP into Ikigai: Crafting a Life of Purpose and Fulfilment
LEAP into Ikigai: Crafting a Life of Purpose and Fulfilment
Explore how the LEAP model—Location, Environment, Aspirations, and Position—integrates with the Japanese concept of Ikigai. This comprehensive guide highlights their similarities and differences, offering practical exercises and real-world examples to help you align personal values, professional goals, and lifestyle choices. Download the LEAP & Ikigai Self-Assessment Worksheet and take the next step towards a fulfilling career and life!
LEAP and the Net Will Appear: A Comprehensive Guide to Career and Life Planning
Taking a leap into the unknown can be daunting, but the LEAP model—Location, Environment, Aspirations, Position—offers a structured yet flexible approach to navigating career and life decisions. This guide explores how to align your choices with your values and aspirations, ensuring that when you take the leap, the net will appear.
Discovering Ikigai: The Japanese Concept of a Fulfilling Life
Ikigai, a Japanese concept meaning "a reason for being," offers a path to a fulfilling life by balancing what you love, what you’re good at, what the world needs, and what you can be paid for. This holistic approach can lead to deeper satisfaction and purpose, guiding you toward a life that is both meaningful and joyful.
Building a Culture of Accountability: 3 Key Strategies for Empowering Teams
Creating a culture of accountability is crucial for high-performing teams. It goes beyond setting expectations—it’s about empowering team members to take ownership of their roles. This article explores practical strategies, including clear goal setting, effective feedback, and balanced recognition, to help leaders foster accountability and drive sustained success in today’s complex business environment.
The Art of Adaptive Leadership: Navigating Change with Resilience
Adaptive leadership is essential in today’s dynamic business environment. This article explores key strategies: embracing uncertainty, engaging employees, and effective communication. Using the VUCA model, it outlines how leaders can foster resilience and navigate change with confidence, supported by practical examples, frameworks, and resources for further learning. Adapt and thrive in complexity.
Mastering Leadership with 3 Effective Problem-Solving Approaches
Effective leadership requires more than just decision-making—it’s about choosing the right approach for each challenge. The mutual problem solving, tell and listen, and tell and sell methods empower leaders to engage, refine, and implement solutions. By mastering these strategies, leaders can drive collaboration, innovation, and success in any business context.
Understanding the New Right to Disconnect: What C-Level Executives Need to Know
The new right to disconnect legislation in Australia empowers employees to refuse work-related contact outside of hours unless reasonable. For employers, it's more than compliance—it's about fostering a balanced work environment. Review your policies, communicate clearly, and set expectations to enhance employee wellbeing, engagement, and productivity. Prioritise work-life balance to drive success.
Navigating Casual Conversion Under the Fair Work Act: A Guide for Employers (Updated with 2024 Changes)
Recent changes to Australia's Fair Work Act have reshaped casual employment rules. The 2024 updates introduce an "employee choice pathway" for casual conversion, allowing eligible employees to initiate the process after 6 months (12 for small businesses). Employers must respond within 21 days, and new dispute resolution mechanisms are in place. The definition of casual employment now emphasises practical reality over contract terms.
Secure Jobs, Better Pay: A Comprehensive Guide to the 2022 Fair Work Changes for Employers
Discover the key changes introduced by the Fair Work Legislation Amendment (Secure Jobs, Better Pay) Act 2022 and what they mean for Australian employers. Learn how to ensure compliance with new rules on pay equity, job security, enterprise bargaining, and workplace policies to foster a fair and legally compliant work environment.
Navigating Change: How Australian Companies Can Manage Organisational Change Effectively
Organisational change is inevitable in today’s dynamic business landscape. Learn how Australian companies can effectively manage change by fostering a change-ready culture, engaging employees, and overcoming common barriers. Discover strategies for turning change into an opportunity for growth and how Peoplemix Consulting can help your business thrive.
Preparing for Enterprise Bargaining: Essential Steps to Ensure a Smooth Negotiation Process
Prepare for Success in Enterprise Bargaining
Before starting enterprise bargaining, evaluate its feasibility for your organisation. Engage key stakeholders early to align interests, define clear roles and responsibilities within your team, and conduct a thorough needs assessment. Anticipate potential conflicts by reviewing past data and preparing evidence to address objections confidently.
Top 10 Productivity Hacks for Entrepreneurs: Maximise Efficiency, Minimise Stress
Entrepreneurship often feels like a race against the clock, with endless to-do lists and competing priorities. But productivity isn't about working more hours—it's about working smarter. In this blog post, we explore ten essential productivity hacks every entrepreneur should know, from time-blocking and the Pomodoro Technique to mindfulness meditation and the Eisenhower Matrix. These strategies will help you reduce stress, sharpen your focus, and reclaim your time, allowing you to achieve more with less effort. Ready to take your productivity to the next level? Start with one of these hacks today and watch your efficiency soar!
Mindfulness Meditation for Entrepreneurs: Unlocking Focus and Reducing Stress
In the fast-paced world of entrepreneurship, stress and burnout are common challenges. Mindfulness meditation offers a powerful solution, helping entrepreneurs improve focus, reduce stress, and make better decisions. In this comprehensive post, we explore the science behind mindfulness, its benefits for entrepreneurs, and practical ways to incorporate meditation into your daily routine. Whether you're new to mindfulness or looking to deepen your practice, these actionable tips will help you lead your business with clarity and calm. Discover how a few minutes of mindfulness each day can transform both your work and well-being.
7 Strategies for Balancing Flexible Work with Business Needs
Learn how senior executives can effectively balance flexible work arrangements with maintaining productivity, collaboration, and organizational culture, ensuring business success in the evolving workplace.