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Mastering Leadership: Surfacing Hidden Rules to Resolve Workplace Conflict

In workplaces, what appears as ‘miscommunication’ often arises from hidden rules—unspoken assumptions that shape interactions. By surfacing these deeper influences through patient inquiry and active listening, leaders transform conflict into productive dialogue. When everyone shares the same map of understanding, collaboration thrives, genuinely flourishes, guiding teams towards trust, respect, and long-term, deeply meaningful, sustainable outcomes.

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A Holiday Guide for Line Managers: Avoid the 3 Most Common Recruitment Mistakes

Recruitment mistakes can lead to costly hires. This holiday season, give yourself the gift of smarter hiring with the CFM model: Competence, Fit, and Motivation. Avoid the three common pitfalls—settling for sub-par candidates, failing to re-advertise, and mistaking competitors for ideal hires. Remember: hire for attitude, train for skills, and build better teams!

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Shaping Modern Australian Workplaces: A Detailed Journey Through Industrial Relations (1974-2024) Part 2

Industrial relations isn’t just about legislation—it’s about navigating human relationships through change. From managing Drayton’s 1997 restructure to building Yancoal’s workforce and creating CleanCo’s unified culture, the key has been balancing technical excellence with human understanding. After fifty years, the lesson is clear: trust, respect, and genuine dialogue remain fundamental.

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